Вот уже второй раз мне говорят , что не могут найти запись разговора после перевода звонка.
Ситуация следующая
[May 20 16:42:10]
номер 220 звонит на мобильный 79280000000
они разговаривают
затем номер 220 переводит данное соединение на 211.
В результате имеем запись 220-79280000000 и запись 220 - 211(перед трансфером),
а вот записи 79280000000 - 211 нет.
У менеджера 220 телефон Yealink t-48 и перевод, скорее всего, был Attended Transfer.
https://forum.asterisk.ru/viewtopic.php?f=5&t=10146
Сделал анализ данной проблемы:
220 звонит на 79280000000
SIP/220-00000500 --->> SIP/rtk2-00000501
после ответа 79280000000
оба канала соединяются в бридж <fcc718a1-527e-42c8-a0ce-9ce605eb6781>
затем менеджер 220 ставит на удержание данное соединение
Started music on hold, class 'default', on channel 'SIP/rtk2-00000501'
и набирает 211, чтобы передать звонок
SIP/220-00000503 -->> SIP/211-00000504
211 отвечает
и оба канала соединяются в бридж <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
220 'говорит' 211 о том что переводит на него клиента "79280000000"
и делает перевод
Stopped music on hold on SIP/rtk2-00000501
в результате
канал SIP/rtk2-00000501 покидает бридж <fcc718a1-527e-42c8-a0ce-9ce605eb6781>
затем происходит swapped
{
канал SIP/220-00000503 покидает бридж <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
вместо SIP/220-00000503 ,
SIP/rtk2-00000501 присоединяется в бридж <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
}
после чего
в бридже <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
остаются SIP/211-00000504 и SIP/rtk2-00000501
затем
SIP/220-00000500 покидает бридж <fcc718a1-527e-42c8-a0ce-9ce605eb6781>
после 3 х минут разговора
[May 20 16:46:10]
SIP/211-00000504 покидает бридж <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
SIP/rtk2-00000501 покидает бридж <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
========_______________full________________===========================
- Код: Выделить всё
[May 20 16:42:05] VERBOSE[32063][C-000002af] pbx.c: Executing [+79280000000@users:1] Set("SIP/220-00000500", "fname=20210520164205-220-+79280000000") in new stack
[May 20 16:42:05] VERBOSE[32063][C-000002af] pbx.c: Executing [+79280000000@users:2] MixMonitor("SIP/220-00000500", "/var/spool/asterisk/monitor/20210520164205-220-+79280000000.wav") in new stack
[May 20 16:42:05] VERBOSE[32063][C-000002af] pbx.c: Executing [+79280000000@users:3] Set("SIP/220-00000500", "recfile=/var/spool/asterisk/monitor/20210520164205-220-+79280000000.wav") in new stack
[May 20 16:42:05] VERBOSE[32064][C-000002af] app_mixmonitor.c: Begin MixMonitor Recording SIP/220-00000500
[May 20 16:42:05] VERBOSE[32063][C-000002af] pbx.c: Executing [+79280000000@users:4] Set("SIP/220-00000500", "CDR(recfile)=/var/spool/asterisk/monitor/20210520164205-220-+79280000000.wav") in new stack
[May 20 16:42:05] VERBOSE[32063][C-000002af] pbx.c: Executing [+79280000000@users:5] Dial("SIP/220-00000500", "SIP/rtk2/+79280000000,90,Tt") in new stack
[May 20 16:42:05] VERBOSE[32063][C-000002af] netsock2.c: Using SIP RTP CoS mark 5
[May 20 16:42:05] VERBOSE[32063][C-000002af] app_dial.c: Called SIP/rtk2/+79280000000
[May 20 16:42:07] VERBOSE[32063][C-000002af] app_dial.c: SIP/rtk2-00000501 is making progress passing it to SIP/220-00000500
[May 20 16:42:09] VERBOSE[32063][C-000002af] app_dial.c: SIP/rtk2-00000501 is ringing
[May 20 16:42:09] WARNING[32063][C-000002af] translate.c: no samples for alawtolin
[May 20 16:42:09] VERBOSE[32063][C-000002af] app_dial.c: SIP/rtk2-00000501 is ringing
[May 20 16:42:10] VERBOSE[32063][C-000002af] app_dial.c: SIP/rtk2-00000501 answered SIP/220-00000500
[May 20 16:42:10] VERBOSE[32070][C-000002af] bridge_channel.c: Channel SIP/rtk2-00000501 joined 'simple_bridge' basic-bridge <fcc718a1-527e-42c8-a0ce-9ce605eb6781>
[May 20 16:42:10] VERBOSE[32063][C-000002af] bridge_channel.c: Channel SIP/220-00000500 joined 'simple_bridge' basic-bridge <fcc718a1-527e-42c8-a0ce-9ce605eb6781>
[May 20 16:42:46] VERBOSE[32070][C-000002af] res_musiconhold.c: Started music on hold, class 'default', on channel 'SIP/rtk2-00000501'
[May 20 16:42:48] VERBOSE[26479][C-000002b1] netsock2.c: Using SIP RTP CoS mark 5
[May 20 16:42:48] VERBOSE[32071][C-000002b1] pbx.c: Executing [211@users:1] GosubIf("SIP/220-00000503", "0?blind_trans,211,1(,220)") in new stack
[May 20 16:42:48] VERBOSE[32071][C-000002b1] pbx.c: Executing [211@users:2] GosubIf("SIP/220-00000503", "0?attend_trans,211,1(,220)") in new stack
[May 20 16:42:48] VERBOSE[32071][C-000002b1] pbx.c: Executing [211@users:3] Set("SIP/220-00000503", "fname=20210520164248-220-211") in new stack
[May 20 16:42:48] VERBOSE[32071][C-000002b1] pbx.c: Executing [211@users:4] MixMonitor("SIP/220-00000503", "/var/spool/asterisk/monitor/20210520164248-220-211.wav") in new stack
[May 20 16:42:48] VERBOSE[32071][C-000002b1] pbx.c: Executing [211@users:5] Set("SIP/220-00000503", "recfile=/var/spool/asterisk/monitor/20210520164248-220-211.wav") in new stack
[May 20 16:42:48] VERBOSE[32072][C-000002b1] app_mixmonitor.c: Begin MixMonitor Recording SIP/220-00000503
[May 20 16:42:48] VERBOSE[32071][C-000002b1] pbx.c: Executing [211@users:6] Set("SIP/220-00000503", "CDR(recfile)=/var/spool/asterisk/monitor/20210520164248-220-211.wav") in new stack
[May 20 16:42:48] VERBOSE[32071][C-000002b1] pbx.c: Executing [211@users:7] Dial("SIP/220-00000503", "SIP/211,20,Tt") in new stack
[May 20 16:42:48] VERBOSE[32071][C-000002b1] netsock2.c: Using SIP RTP CoS mark 5
[May 20 16:42:48] VERBOSE[32071][C-000002b1] app_dial.c: Called SIP/211
[May 20 16:42:48] VERBOSE[32071][C-000002b1] app_dial.c: SIP/211-00000504 is ringing
[May 20 16:42:54] VERBOSE[32071][C-000002b1] app_dial.c: SIP/211-00000504 answered SIP/220-00000503
[May 20 16:42:54] VERBOSE[32080][C-000002b1] bridge_channel.c: Channel SIP/211-00000504 joined 'simple_bridge' basic-bridge <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
[May 20 16:42:54] VERBOSE[32071][C-000002b1] bridge_channel.c: Channel SIP/220-00000503 joined 'simple_bridge' basic-bridge <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
[May 20 16:43:01] VERBOSE[32070][C-000002af] res_musiconhold.c: Stopped music on hold on SIP/rtk2-00000501
[May 20 16:43:01] VERBOSE[26479][C-000002af] bridge_channel.c: Channel SIP/rtk2-00000501 left 'simple_bridge' basic-bridge <fcc718a1-527e-42c8-a0ce-9ce605eb6781>
[May 20 16:43:01] VERBOSE[26479][C-000002af] bridge_channel.c: Channel SIP/220-00000503 left 'simple_bridge' basic-bridge <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
[May 20 16:43:01] VERBOSE[26479][C-000002af] bridge_channel.c: Channel SIP/rtk2-00000501 swapped with SIP/220-00000503 into 'simple_bridge' basic-bridge <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
[May 20 16:43:01] VERBOSE[32063][C-000002af] bridge_channel.c: Channel SIP/220-00000500 left 'simple_bridge' basic-bridge <fcc718a1-527e-42c8-a0ce-9ce605eb6781>
[May 20 16:43:01] VERBOSE[32071][C-000002b1] pbx.c: Spawn extension (users, 211, 7) exited non-zero on 'SIP/220-00000503'
[May 20 16:43:01] VERBOSE[32071][C-000002b1] pbx.c: Executing [h@users:1] NoOp("SIP/220-00000503", "************This is HangUp************") in new stack
[May 20 16:43:01] VERBOSE[32063][C-000002af] pbx.c: Spawn extension (users, +79280000000, 5) exited non-zero on 'SIP/220-00000500'
[May 20 16:43:01] VERBOSE[32071][C-000002b1] pbx.c: Executing [h@users:2] NoOp("SIP/220-00000503", "*********filename=20210520164248-220-211************") in new stack
[May 20 16:43:01] VERBOSE[32063][C-000002af] pbx.c: Executing [h@users:1] NoOp("SIP/220-00000500", "************This is HangUp************") in new stack
[May 20 16:43:01] VERBOSE[32063][C-000002af] pbx.c: Executing [h@users:2] NoOp("SIP/220-00000500", "*********filename=20210520164205-220-+79280000000************") in new stack
[May 20 16:43:01] VERBOSE[32063][C-000002af] pbx.c: Executing [h@users:3] Hangup("SIP/220-00000500", "") in new stack
[May 20 16:43:01] VERBOSE[32063][C-000002af] pbx.c: Spawn extension (users, h, 3) exited non-zero on 'SIP/220-00000500'
[May 20 16:43:01] VERBOSE[32071][C-000002b1] pbx.c: Executing [h@users:3] Hangup("SIP/220-00000503", "") in new stack
[May 20 16:43:01] VERBOSE[32071][C-000002b1] pbx.c: Spawn extension (users, h, 3) exited non-zero on 'SIP/220-00000503'
[May 20 16:43:01] VERBOSE[32064][C-000002af] app_mixmonitor.c: MixMonitor close filestream (mixed)
[May 20 16:43:01] VERBOSE[32064][C-000002af] app_mixmonitor.c: End MixMonitor Recording SIP/220-00000500
[May 20 16:43:01] VERBOSE[32072][C-000002b1] app_mixmonitor.c: MixMonitor close filestream (mixed)
[May 20 16:43:01] VERBOSE[32072][C-000002b1] app_mixmonitor.c: End MixMonitor Recording SIP/220-00000503
[May 20 16:46:10] VERBOSE[32080][C-000002b1] bridge_channel.c: Channel SIP/211-00000504 left 'simple_bridge' basic-bridge <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
[May 20 16:46:10] VERBOSE[32070][C-000002af] bridge_channel.c: Channel SIP/rtk2-00000501 left 'simple_bridge' basic-bridge <46cdc0f0-454e-4c52-a66b-8d979196eb1b>
[May 20 16:46:50] VERBOSE[26479][C-000002b4] netsock2.c: Using SIP RTP CoS mark 5
========_______________CEL________________===========================
- Код: Выделить всё
"CHAN_START","2021-05-20 16:42:05","Диспетчер","220","","","","+79280000000","users","SIP/220-00000500","","","3","","1621518125.10990","1621518125.10990","","","",""
"CHAN_START","2021-05-20 16:42:05","","","","","","s","rtk","SIP/rtk2-00000501","","","3","","1621518125.10992","1621518125.10990","","","",""
"ANSWER","2021-05-20 16:42:10","","+79280000000","","","","+79280000000","rtk","SIP/rtk2-00000501","AppDial","(Outgoing Line)","3","","1621518125.10992","1621518125.10990","","","",""
"ANSWER","2021-05-20 16:42:10","Диспетчер","220","220","","+79280000000","+79280000000","users","SIP/220-00000500","Dial","SIP/rtk2/+79280000000,90,Tt","3","","1621518125.10990","1621518125.10990","","","",""
"BRIDGE_ENTER","2021-05-20 16:42:10","","+79280000000","","","","","rtk","SIP/rtk2-00000501","AppDial","(Outgoing Line)","3","","1621518125.10992","1621518125.10990","","","","{""bridge_id"":""fcc718a1-527e-42c8-a0ce-9ce605eb6781"",""bridge_technology"":""simple_bridge""}"
"BRIDGE_ENTER","2021-05-20 16:42:10","Диспетчер","220","220","","+79280000000","+79280000000","users","SIP/220-00000500","Dial","SIP/rtk2/+79280000000,90,Tt","3","","1621518125.10990","1621518125.10990","SIP/rtk2-00000501","","","{""bridge_id"":""fcc718a1-527e-42c8-a0ce-9ce605eb6781"",""bridge_technology"":""simple_bridge""}"
"CHAN_START","2021-05-20 16:42:48","Диспетчер","220","","","","211","users","SIP/220-00000503","","","3","","1621518168.11005","1621518168.11005","","","",""
"CHAN_START","2021-05-20 16:42:48","Ролики","211","","","","s","vip_333","SIP/211-00000504","","","3","","1621518168.11007","1621518168.11005","","","",""
"ANSWER","2021-05-20 16:42:54","Ролики","211","211","","","211","vip_333","SIP/211-00000504","AppDial","(Outgoing Line)","3","","1621518168.11007","1621518168.11005","","","",""
"ANSWER","2021-05-20 16:42:54","Диспетчер","220","220","","211","211","users","SIP/220-00000503","Dial","SIP/211,20,Tt","3","","1621518168.11005","1621518168.11005","","","",""
"BRIDGE_ENTER","2021-05-20 16:42:54","Ролики","211","211","","","","vip_333","SIP/211-00000504","AppDial","(Outgoing Line)","3","","1621518168.11007","1621518168.11005","","","","{""bridge_id"":""46cdc0f0-454e-4c52-a66b-8d979196eb1b"",""bridge_technology"":""simple_bridge""}"
"BRIDGE_ENTER","2021-05-20 16:42:54","Диспетчер","220","220","","211","211","users","SIP/220-00000503","Dial","SIP/211,20,Tt","3","","1621518168.11005","1621518168.11005","SIP/211-00000504","","","{""bridge_id"":""46cdc0f0-454e-4c52-a66b-8d979196eb1b"",""bridge_technology"":""simple_bridge""}"
"BRIDGE_EXIT","2021-05-20 16:43:01","","+79280000000","","","","","rtk","SIP/rtk2-00000501","AppDial","(Outgoing Line)","3","","1621518125.10992","1621518125.10990","SIP/220-00000500","","","{""bridge_id"":""fcc718a1-527e-42c8-a0ce-9ce605eb6781"",""bridge_technology"":""simple_bridge""}"
"BRIDGE_EXIT","2021-05-20 16:43:01","Диспетчер","220","220","","211","211","users","SIP/220-00000503","Dial","SIP/211,20,Tt","3","","1621518168.11005","1621518168.11005","SIP/211-00000504","","","{""bridge_id"":""46cdc0f0-454e-4c52-a66b-8d979196eb1b"",""bridge_technology"":""simple_bridge""}"
"BRIDGE_ENTER","2021-05-20 16:43:01","","+79280000000","","","","","rtk","SIP/rtk2-00000501","AppDial","(Outgoing Line)","3","","1621518125.10992","1621518125.10990","SIP/211-00000504","","","{""bridge_id"":""46cdc0f0-454e-4c52-a66b-8d979196eb1b"",""bridge_technology"":""simple_bridge""}"
"ATTENDEDTRANSFER","2021-05-20 16:43:01","Диспетчер","220","220","","+79280000000","+79280000000","users","SIP/220-00000500","Dial","SIP/rtk2/+79280000000,90,Tt","3","","1621518125.10990","1621518125.10990","","","","{""bridge1_id"":""fcc718a1-527e-42c8-a0ce-9ce605eb6781"",""channel2_name"":""SIP/220-00000503"",""channel2_uniqueid"":""1621518168.11005"",""bridge2_id"":""46cdc0f0-454e-4c52-a66b-8d979196eb1b"",""transferee_channel_name"":""SIP/rtk2-00000501"",""transferee_channel_uniqueid"":""1621518125.10992"",""transfer_target_channel_name"":""SIP/211-00000504"",""transfer_target_channel_uniqueid"":""1621518168.11007""}"
"BRIDGE_EXIT","2021-05-20 16:43:01","Диспетчер","220","220","","+79280000000","+79280000000","users","SIP/220-00000500","Dial","SIP/rtk2/+79280000000,90,Tt","3","","1621518125.10990","1621518125.10990","","","","{""bridge_id"":""fcc718a1-527e-42c8-a0ce-9ce605eb6781"",""bridge_technology"":""simple_bridge""}"
"HANGUP","2021-05-20 16:43:01","Диспетчер","220","220","","+79280000000","h","users","SIP/220-00000500","","","3","","1621518125.10990","1621518125.10990","","","","{""hangupcause"":16,""hangupsource"":""dialplan/builtin"",""dialstatus"":""ANSWER""}"
"CHAN_END","2021-05-20 16:43:01","Диспетчер","220","220","","+79280000000","h","users","SIP/220-00000500","","","3","","1621518125.10990","1621518125.10990","","","",""
"HANGUP","2021-05-20 16:43:01","Диспетчер","220","220","","211","h","users","SIP/220-00000503","","","3","","1621518168.11005","1621518168.11005","","","","{""hangupcause"":16,""hangupsource"":""dialplan/builtin"",""dialstatus"":""ANSWER""}"
"CHAN_END","2021-05-20 16:43:01","Диспетчер","220","220","","211","h","users","SIP/220-00000503","","","3","","1621518168.11005","1621518168.11005","","","",""
"LINKEDID_END","2021-05-20 16:43:01","Диспетчер","220","220","","211","h","users","SIP/220-00000503","","","3","","1621518168.11005","1621518168.11005","","","",""
"BRIDGE_EXIT","2021-05-20 16:46:10","Ролики","211","211","","","","vip_333","SIP/211-00000504","AppDial","(Outgoing Line)","3","","1621518168.11007","1621518125.10990","SIP/rtk2-00000501","","","{""bridge_id"":""46cdc0f0-454e-4c52-a66b-8d979196eb1b"",""bridge_technology"":""simple_bridge""}"
"BRIDGE_EXIT","2021-05-20 16:46:10","","+79280000000","","","","","rtk","SIP/rtk2-00000501","AppDial","(Outgoing Line)","3","","1621518125.10992","1621518125.10990","","","","{""bridge_id"":""46cdc0f0-454e-4c52-a66b-8d979196eb1b"",""bridge_technology"":""simple_bridge""}"
"HANGUP","2021-05-20 16:46:10","Ролики","211","211","","","","vip_333","SIP/211-00000504","AppDial","(Outgoing Line)","3","","1621518168.11007","1621518125.10990","","","","{""hangupcause"":16,""hangupsource"":""SIP/211-00000504"",""dialstatus"":""""}"
"CHAN_END","2021-05-20 16:46:10","Ролики","211","211","","","","vip_333","SIP/211-00000504","AppDial","(Outgoing Line)","3","","1621518168.11007","1621518125.10990","","","",""
"HANGUP","2021-05-20 16:46:10","","+79280000000","","","","","rtk","SIP/rtk2-00000501","AppDial","(Outgoing Line)","3","","1621518125.10992","1621518125.10990","","","","{""hangupcause"":16,""hangupsource"":""SIP/211-00000504"",""dialstatus"":""""}"
"CHAN_END","2021-05-20 16:46:10","","+79280000000","","","","","rtk","SIP/rtk2-00000501","AppDial","(Outgoing Line)","3","","1621518125.10992","1621518125.10990","","","",""
"LINKEDID_END","2021-05-20 16:46:10","","+79280000000","","","","","rtk","SIP/rtk2-00000501","AppDial","(Outgoing Line)","3","","1621518125.10992","1621518125.10990","","","",""
Пытаюсь уговорить использовать для перевода звонков
*2
#1
и тогда все записи на месте
- Код: Выделить всё
Connected to Asterisk 15.4.1 currently running on host-197 (pid = 2709)
host-197*CLI> features show
Builtin Feature Default Current
--------------- ------- -------
Pickup *8 *8
Blind Transfer # #1
Attended Transfer *2
One Touch Monitor *1
Disconnect Call * *0
Park Call #72
One Touch MixMonitor *3
Dynamic Feature Default Current
--------------- ------- -------
(none)
Feature Groups:
Скорее всего менеджер делает трансфер из меню телефона , сам аппарат Т-48 делает подмену канала, т.е. инициатор нового соединения является телефон Т-48 ,
а для астериск все соединения завершены и новых соединений нет...
Сделал попытку ловить трансферы , которые совершаются средствами телефона
- Код: Выделить всё
;на переменную ${CDPN} , пока не обращаем внимание...... она пуста
[local_call]
exten => _2[0-3]X,1,GosubIf($["${BLINDTRANSFER}" !=""]?blind_trans,${EXTEN},1(${CDPN},${CALLERID(number)}))
exten => _2[0-3]X,n,GosubIf($["${ATTENDEDTRANSFER}" !=""]?attend_trans,${EXTEN},1(${CDPN},${CALLERID(number)}))
......
......
[blind_trans]
exten => _2[0-3]X,1,Set(fname=${STRFTIME(${EPOCH},,%Y%m%d%H%M%S)}-${CALLERID(number)}-bt-${EXTEN})
exten => _2[0-3]X,n,MixMonitor(/var/spool/asterisk/monitor/${fname}.wav)
exten => _2[0-3]X,n,Set(recfile=/var/spool/asterisk/monitor/${fname}.wav)
exten => _2[0-3]X,n,Set(CDR(recfile)=${recfile})
exten => _2[0-3]X,n,Dial(SIP/${EXTEN},45,Tt)
exten => _2[0-3]X,n,GotoIf($["${DIALSTATUS}" !="ANSWER"]?vl:false)
exten => _2[0-3]X,n(vl),Macro(vm_x,${EXTEN},v_mail)
exten => _2[0-3]X,n(false),Hangup()
exten => _2[0-3]X,n,Hangup()
[attend_trans]
;здесь тож не идеально
exten => _2[0-3]X,1,GotoIf($["${ARG1}" =""]?m1:m451)
exten => _2[0-3]X,n(m1),Set(ARG1=${ARG2})
exten => _2[0-3]X,n(m451),Set(fname=${STRFTIME(${EPOCH},,%Y%m%d%H%M%S)}-${ARG1}-at-${EXTEN})
exten => _2[0-3]X,n,MixMonitor(/var/spool/asterisk/monitor/${fname}.wav)
exten => _2[0-3]X,n,Set(recfile=/var/spool/asterisk/monitor/${fname}.wav)
exten => _2[0-3]X,n,Set(CDR(recfile)=${recfile})
exten => _2[0-3]X,n,Dial(SIP/${EXTEN},45,Tt)
exten => _2[0-3]X,n,GotoIf($["${DIALSTATUS}" !="ANSWER"]?vl:false)
exten => _2[0-3]X,n(vl),Macro(vm_x,${EXTEN},v_mail)
exten => _2[0-3]X,n(false),Hangup()
exten => _2[0-3]X,n,Hangup()
Даже учитывая все мои огрехи...
Ситуация такая:
переводы звонков средствами телефона
[attend_trans] - не ловится,
а
[blind_trans] - ловится
Вопрос:
есть ли шансы поймать Attended Transfer , сделанный средствами телефона
